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Customer Service Administrator

Job Title:

Customer Service Administrator

Department:

Operations

Reports to:

Operations Manager

Location:

Finchley Central, London

Date

2nd June 2021

Job Purpose

Due to our continued growth and relocation to a massive new modern office in Finchley Central, we are looking for those to join our team with a passion for telemarketing and diary management. We take a mix of experienced and eager to learn, with a proven track record of training those with no prior experience and making them key members of our ever growing team.

We are looking for efficient, energetic administrators to join an extremely busy parking appeals team. The ideal candidate will have excellent computer skills ideally with advanced excel knowledge. Must have a confident and professional telephone manner. Excellent attention to detail is essential along with good record keeping skills and ability to manage a heavy workload. We are looking for someone who is flexible and happy to carry out filing, scanning, and general administration work as well as dealing with a huge amount of appeal letters on a daily basis . Must have some previous administration experience. Excellent written and spoken English is essential as the role includes responding to correspondence.

You will be working for one of the industry leaders and a highly successful Car Park Management company based in North London. We have limited competition and unique propositional differences that set us apart – you will be selling zero cost solutions to small business owners.

Please send your CV alongside your salary requirements and availability for interviews and start dates.

To be considered for this role you need to demonstrate the following:

  • Experienced in administration and/ or customer service
  • Excellent written and spoken English
  • Confidence and energy as well as self-motivation.
  • Excellent computer skills, especially excel
  • A confident and professional telephone manner

The ideal candidate will bring skills and experience to the business. We are looking for someone who is ambitious, dynamic, well presented and confident in their telephone, admin and customer service skills. Full training and onboarding with be provided along with ongoing support. We are based in North London but operationally cover the UK.

Benefits:

  • Competitive salary
  • Full training
  • Great location
  • Very good onsite facilities
  • Staff perks and treats

Reference ID: AAR

Job Types: Full-time, Permanent

  • Base Salary: £19,000-£21,000 per year

No agencies please

Background

Creative Car Park Ltd was founded in 1995 to provide traditional car park management services. We quickly developed the reputation for professionalism, friendly efficiency and technological innovation that is the basis of our success today.  We became the first car park operator in the UK to offer a fully automated ANPR enforcement service.

We continue to develop creative solutions to meet the changing needs of car park owners around the country. Focused primarily in the B2B SME sector, but with major brand clients such as KFC, NHS, and Costa Coffee.

Contacts (Internal and External)
  • Operations Managers
  • HR
  • Team leaders