Fox Valley Retail

Since 2016 we've forged a successful partnership with Fox Valley, a busy shopping destination in Sheffield, to ensure that convenient parking is always available for customers.

How we helped

What was their problem
With no parking restrictions in place, drivers were abusing this free provision and taking up valuable spaces.
What was their problem
How we solved it
Maximum stay parking was introduced to deter abuse from long-stay unauthorised vehicles and free up spaces.
How we solved it
Which solutions were used
Our ANPR-powered car park management service coupled with pay-to-park options for those wanting to stay longer.
Which solutions were used
How they benefit from our solutions
Automatic parking enforcement deterred unauthorised vehicles from parking, providing ample space for genuine customers.
How they benefit from our solutions

Customer Quote

CR, Centre Manager
Fox Valley Retail Park

“Creative Car Park are great to work with, really quick to respond and helpful with queries. The client portal is invaluable for us, to be able to analyse car arrivals on site, and is really easy to use.”

What was their

Unauthorised vehicles taking up spaces

Despite having more than 550 car park spaces, the retail park noticed that unauthorised users were regularly leaving their vehicles for extended periods of time and going elsewhere. This resulted in a lack of space for genuine shoppers, especially during peak times at weekends, and impacted negatively on the overall customer experience.

How we solved it

Maximum stay parking introduced

Having consulted closely with the centre, we proposed a maximum stay parking solution that has deterred unauthorised users from taking advantage of the free parking provision. Shoppers can park freely for up to four hours, with an option to pay for extra time. A flexible permit system is also available for employees who need to park for the duration of their shifts.

Solutions used


Our cutting-edge camera technology will keep your car park running smoothly, day and night, in any weather, allowing you to get on with running your business.

Permit Parking

Verify authorisation to park with our permit parking solution that can be tailored to your requirements. It’s all managed online, which means less adminand no paper tickets!

Pay to Park

Our phone and pay service lets users pay for their parking with their mobile phones, either by calling or using a simple mobile app. It’s completely cashless and super smooth.

Why businesses choose
Creative Car Park

Fair and ethical

0 %
of parking tickets successfully upheld

Customer focused

0 %
of clients are satisfied with our service

Number one for SMEs

0 %
of clients choose to renew with us

Sources: POPLA annual report 2022; Client Survey results April 2022 – April 2023