Client Liaison Co-ordinator

Job Purpose

Do you have a positive attitude, able to prioritise workload and stay calm under pressure?

If so, you may be the person we are looking for. We are a fast-growing business currently looking to recruit an experienced Client Liaison co-ordinator to work within our on boarding team to take ownership, personalise our service and provide focused support to our clients throughout their on boarding journey.

Our Client Liaison Team is the first point of contact for all of our clients, providing customer care to our clients, both existing and new. These are exciting times for us and our business is growing at pace. We are now looking to expand our team and currently have a vacancy for a Client Liaison Co-ordinator. The role holder will report to our Client On-boarding Manager and will work closely with our In life Management team to ensure that the our client on boarding programme is delivered in line with our installation plan. The successful candidate will ideally have experience in an Client Liaison Co-ordinator role. The role holder will be customer service driven, able to communicate well at all levels, maintain a positive attitude and always looks for ways to wow our clients and exceed their expectations.

These roles are to support our continued growth and follwoing our relocation to a massive new modern office in Finchley Central, we are looking for those to join our team with a passion for co-ordinating mini projects, welcoming and setting up bespoke solutions for new customers and existing client customer service. We take a mix of experienced and eager to learn, with a proven track record of training those with no prior experience and making them key members of our ever growing team.

You will be working for one of the industry leaders and a highly successful Car Park Management company based in North London. We have limited competition and unique propositional differences that set us apart – you will be selling zero cost solutions to small business owners.

Please send your CV alongside your salary requirements and availability for interviews and start dates.

To be considered for this role you need to demonstrate the following:

• Experienced in administration, co-ordination and/ or customer service
• Excellent written and spoken English
• Confidence and energy as well as self-motivation
• Excellent computer skills
• Advanced word, excel and PowerPoint experience is also essential
• A confident and professional telephone manner

The ideal candidate will bring skills and experience to the business. We are looking for someone who is ambitious, dynamic, well presented and confident in their telephone, admin and customer service skills. Full training and onboarding with be provided along with ongoing support. The successful candidate must be organised, able to work well under pressure and have the ability to meet deadlines. It is imperative that you can prioritise workload and have excellent people skills. We are based in North London but operationally cover the UK.

Must have excellent telephone manner and good command of the English language both spoken and written as you will speak to clients on a regular basis, via telephone and email.

Benefits:

• Competitive salary
• Full training
• Great location
• Very good onsite facilities
• Staff perks and treats

Reference ID: CLCO

Job Types: Full-time, Permanent

• Base Salary: £24,000-£27,000 per year

No agencies please

Background

Creative Car Park Ltd was founded in 1995 to provide traditional car park management services. We quickly developed the reputation for professionalism, friendly efficiency and technological innovation that is the basis of our success today.  We became the first car park operator in the UK to offer a fully automated ANPR enforcement service.

We continue to develop creative solutions to meet the changing needs of car park owners around the country. Focused primarily in the B2B SME sector, but with major brand clients such as KFC, NHS, and Costa Coffee.

Contacts (Internal and External)

• Operations Managers
• HR
• Company Clients
• Team leaders

If you apply for a role with Creative Car Park Limited, you will be providing the Company with your personal information. If you would like further information about how the Company collates and holds your personal information, please view our employment privacy notice found on our website.