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About Us

Over two decades of consistent growth by delivering the best customer service.

Discover creative group

Creative was founded in 1995 to provide traditional car park management services. We quickly developed the reputation
for professionalism, friendly efficiency and technological innovation that is the basis for our success today.

All our products and services are provided by our UK-based in-house team. Every client has a designated personal account
manager who knows their sites and understands their business. Together, we build long-term, trusted relationships
and react quickly to develop new products and services when our client’s needs change.

We were the first car park operator in the UK to offer a fully automated ANPR enforcement service, removing the potential for confrontation in parking enforcement.

We continue to develop creative solutions to meet the changing needs of car park owners around the country.

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Find out more about our creative services and solutions.

Our creative parking misson

Our mission is to meet your parking needs. We offer a full consultancy service to help you find the right system to achieve your objectives. That system may be sophisticated, but we won’t make it complicated. Your personal account manager will explain everything in a simple, jargon-free way.

Our end-to-end approach means that our technologies and customer service operations are built around each
other. Because we don’t sub-contract, we can create robust processes and innovative technologies that our clients can rely on with complete confidence. Many of them trust us with their reputations, white labelling our services under their own brands.

Many of our systems use TrafficGuard, our automatic number plate recognition (ANPR) system. This was the first system of its kind in the UK and enables us to send parking tickets to drivers by post. In order to do this, we have to prove to the

DVLA that our internal processes and data protection systems are completely reliable, so that they are prepared to share their database with us. We have met or exceeded all their standards for many years.

Innovative yet reliable systems you can trust?

That’s Creative

“The system works exactly as planned and promised. Creative has been helpful and efficient from initial set-up (when they provided a very quick installation service) all the way through to after care support and management. They are flexible, versatile and reliable.”
Kelly Jay, Director Property Manager, Tesco Stores Ltd